Privacy Policy

Prestige Painting Worldwide ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to this website and to communications you have with us by phone, text message (SMS), email, and web chat.

1. Information We Collect

We collect information you provide directly to us, including when you:

• Fill out a form on this website (such as our quote request form) — typically your name, company, phone number, email address, and project details;
• Call, text, email, or chat with us;
• Communicate with us about a quote, project, or service.

We also automatically collect limited technical information when you visit this website, such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes and services;
• Communicate with you about your project by phone, text message, or email;
• Schedule appointments and send appointment reminders and follow-ups;
• Send service updates, and — only where you have agreed — occasional marketing communications;
• Improve our website, services, and customer experience;
• Comply with legal obligations.

3. Text Messaging (SMS) Terms & Consent

By providing your phone number through our website forms or by texting us, you consent to receive text messages from Prestige Painting Worldwide related to your inquiry, quotes, appointments, and services. Where you have separately agreed, we may also send promotional messages.

• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchasing any goods or services.
• We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (for example, our customer relationship management platform, scheduling, and communications tools), who may use it only to perform services for us;
• Professional advisors (such as lawyers or accountants) where reasonably necessary;
• Authorities where required by law, subpoena, or to protect our rights, safety, or property.

5. Data Security & Retention

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We retain personal information for as long as reasonably necessary for the purposes described in this policy, to provide services, and to comply with legal obligations.

6. Your Choices & Rights

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from marketing emails using the link in any such email.
• You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond as required by applicable law.

7. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Third-Party Links

This website may contain links to third-party websites (such as our social media pages). We are not responsible for the privacy practices of those sites, and this policy does not apply to them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy or your information? Contact us:

Prestige Painting Worldwide
3051 Southwest Blvd, Kansas City, MO 64108
Phone: (816) 654-4054
Email: street@ppwkc.com